Terms and Conditions

Please read the following carefully.

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1. Introduction
1.1 This Terms and Conditions (“Terms”) governs the access or use by you of the information service platform (“Platform”) through our applications (“Application”) or websites to receive services made available by MOVE IT MOVE IT Limited, a company incorporated in Hong Kong with its registered office at 8F, United Centre, 95 Queensway Road, Admiralty, Hong Kong (“MOVE IT MOVE IT”).
Please make sure to carefully read through these Terms before accessing or using the Platform. These Terms whether stated or otherwise referenced herein set forth rights and obligations and constitute a legal agreement between MOVE IT MOVE IT and you.
By using or accessing the Platform, you hereby expressly affirm that:

• You have read and understand these Terms
• You will comply with these Terms; and
• You are at least the age of legal majority in your place of residence and otherwise legally competent to enter contracts.
You also acknowledge and agree that you have the authority to enter these Terms personally and, if applicable, on behalf of any organization on whose behalf you have enrolled for use of the Platform and to bind such organization to these Terms.

IF YOU DO NOT AGREE TO ANY OF THESE TERMS, PLEASE DO NOT ACCESS OR USE THE PLATFORM. PLEASE READ CAREFULLY “DISCLAIMER,” “LIMITATIONS OF LIABILITY” AND “INDEMNITY”. THESE PROVISIONS LIMIT OUR LIABILITY TO YOU.

1.2 In these Terms, the words “you” or “your” refer to all individuals and other persons who access or use the Platform, including, without limitation, any organizations that enroll or otherwise access or use the Platform through their respective representatives or employees (“User(s)”). In these Terms, “Applicable Law” means applicable Hong Kong laws, rules, and regulations governing payments and all services provided hereunder, including: any and all foreign laws, treaties, rules, regulations, regulatory guidance, directives, policies, orders or determinations of (or agreements with), and mandatory written direction from (or agreements with) any regulatory authority, as each of the foregoing may be amended and in effect from time to time.

1.3 We reserve the right to change these Terms from time to time. If we make changes, we will notify you by revising the date at the top of the Terms and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review these Terms periodically to stay informed about our practices. Whenever we make changes to these Terms, they are effective when the revised Terms are posted unless we notify you otherwise. If you continue to use the Platform after the revised Terms have been posted, then you will be deemed to have accepted the changes to these Terms.

2. Our Services
2.1 The Services provided by MOVE IT MOVE IT are meant to connect Users and independent third-party delivery partners (“Delivery Partner”) who provide transportation and/or logistic services. The transportation and/or logistic services provided by the Delivery Partner could be availed/requested by the Platform supplied by MOVE IT MOVE IT. The Platform allows you to send a request(s) for services (together with information in relation to such request) to Participating Providers and each relevant Participating Provider has the sole discretion to accept or reject each such request. If a Participating Provider accepts a request, the Platform will notify you and provide you with information about the Participating Provider such as the name, contact number, rating, details of registered vehicle (as applicable)

2.2 You acknowledge that MOVE IT MOVE IT does not own, employee or provide transportation and/or logistic services or function as a transportation carrier and that all such transportation, or logistic services provided are by Delivery Partners.

3. Use of Software
3.1 While using the software provided by MOVE IT MOVE IT (“Software”) you agree that:
• You are permitted to install a copy of the Software on your mobile device for your use provided that you shall not use the Software or the Services for any commercial purposes;
• You are not permitted to rent, lease, sublicense, distribute or transfer copies of the Software or the license for the use of the Software to any third parties;
• You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform;
• You shall not modify, adapt, reverse engineer, decompile, disassemble, translate the Software or create derivative works based on the Software;
• You shall not interrupt the normal operation of the Software, or use any methods to export or modify the source code of the Software;
• You shall not upload or send out any kinds of computer viruses, worms, trojans, or malicious codes;
• You shall not install and/or execute the Software on any device other than the mobile device running the operating systems approved by MOVE IT MOVE IT; and
• Other than the license to use the Software granted hereof, no other license or right is hereby granted to you and the ownership of the Software, and all other rights are hereby expressly reserved by MOVE IT MOVE IT and its suppliers.
4. Use of the Services
4.1 To use the Services, you are required to register for a personal account (“Account”) with MOVE IT MOVE IT. While Account registration, you are obligated to provide your personal information, such as your name, contact information directly or indirectly in accordance with MOVE IT MOVE IT’s Privacy Policy.

4.2 Once the Account registration is successfully completed with MOVE IT MOVE IT, you will be provided with an Account, accessible with a password of your choice. The Services or Platform may be restricted/limited based on your resident jurisdiction because of age, in such cases you must abide by the age limits and not use the Services or the Platform.

4.3 You agree that the details entered and maintained by you are accurate, complete and valid. MOVE IT MOVE IT is not liable for false, incomplete, old, or incorrect registration information provided by you. Your failure to enter or maintain accurate, complete, and valid information may result in your inability to access and use the Services. You are responsible for all activity that occurs under your Account. MOVE IT MOVE IT is entitled to verify the information that you have always provided and refuse the use of the Services without providing reasons and prior notice.

4.4 You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services. MOVE IT MOVE IT does not guarantee that the Services, or any portion thereof, will function on any hardware or devices. MOVE IT MOVE IT reserves the right to terminate the use of the Services should you be using the Service in an incompatible or unauthorized device or that the security of your account has been compromised in any way or for any reason we may find just.

4.5 While using the Services you agree that:
• You shall only access the Services using means explicitly authorized by MOVE IT MOVE IT;
• The Platform and Services provided will solely be used by you, for your personal use and will not be resold to any third party;
• You cannot use an account that is subject to any rights of a person other than you without appropriate authorization;
• MOVE IT MOVE IT holds the right to include/exclude the Users from promotional offers;
• The Services cannot be used for unlawful purposes, including but not limited to (i) violation of Applicable Law; (ii) storing or sending any unlawful material; (iii) sharing of sensitive personal information of others, without their consent (iv) causing intentional harm, nuisance, inconvenience or annoyance; (v) impairing or harming the proper operation of the Services; (vi) exhibiting the tenor of impersonating another person; or (vii) copying or distributing the Services without the permission of MOVE IT MOVE IT;
• Your password or any identification credentials that MOVE IT MOVE IT provides to you should be secure and confidential;
• Proof of identity or other documentations needs to be submitted immediately if requested by MOVE IT MOVE IT;
• Compliance with all the Applicable Law is a must while using the Services;
• You will not engage with the Delivery Partner outside of the Platform directly or indirectly;
• You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. MOVE IT MOVE IT reserves the right to bar any such activity;
• You shall not attempt to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Platform;
• You shall not collect or harvest any personally identifiable information, including account names, from the Platform;
• You shall not engage in threatening, harassing, discriminatory (based on race, gender, age, disability, or any other protected classification) or any other behavior that MOVE IT MOVE IT deems inappropriate when using the Services; and
• You agree to grant MOVE IT MOVE IT the rights to share your information and/or permitted information, with any third parties.

4.6 Rules of Use:
• Users warrant that they are either the owners or the authorized agents of the owners of the goods and materials comprising any requested shipments, and that the Users are authorized to order that the shipments be made in accordance with the Users’ instructions.
• Users warrant that they have accepted these Terms not only for such Users but (if applicable) also as agents for and on behalf of the owner of the goods and materials comprising shipments.
• Users understand that the Delivery Partners will be directed by the User’s instructions to transport the shipments to the User’s designated location. Users agree that neither the Delivery Partner nor MOVE IT MOVE IT holds title to or acquires any ownership interest in any shipments that the User’s request to be delivered through the Services.
• Users shall verify the information of the Delivery Partner and vehicle and use the User’s own discretion to decide whether to accept the services of the Delivery Partner before the shipment. User shall be deemed to have accepted and accepted all information (including but not limited to the information of the Delivery Partner and vehicle) relating to the shipment provided by the Delivery Partner. Whether or not such information is identical with the User’s order information. After the shipment, User shall not hold MOVE IT MOVE IT liable for any inconsistency between any information in the shipment and the order information.
• Users shall give to the Delivery Partners sufficient, accurate and executable instructions or orders. Any extra costs arising from the difference between the Users’ provided information and the actual situation or facts involved shall be borne by the User. Any amendment or change to a User’s instructions or orders (and any pricing or cost changes triggered by such amendment or change) must be approved and updated in the Application.
• Users warrant that they have complied with all laws and regulations relating to the nature, condition, packaging, handling, storage and carriage of the goods and materials comprising shipments. Users shall not dispatch (and Delivery Partners are entitled to refuse transport of) any articles that are prohibited by law, dangerous or hazardous materials, perishable substances, and radioactive material. Users are liable for any loss or damages (including physical damages, lost revenues, personal injuries, financial damages or losses, or any other loss or damage) suffered by any third party as a result of a User’s breach of these Terms.
• Delivery Partners will not open and inspect shipments nor be responsible for the transportation of special goods without prior agreement from the User. MOVE IT MOVE IT and Delivery Partners shall bear no responsibility or any legal liability resulting from the transportation of shipments.
• Users shall ensure that shipments are adequately packed to protect against damage in the course of transmission, and also that no part of any shipments can be removed without the case, wrapper or container being torn or broken, a seal being broken, or two adhesive surfaces being forced part.
• Users shall ensure that shipments are properly packaged so as to protect against damage to the shipments during the course of transportation, and in particular, in the case of a shipment of a fragile nature or susceptible to damage by bending, that shipment shall be packaged in a case or container of sufficient durability and strength and shall be encased in or surrounded by sufficient and suitable protective material inside that case or container such that the shipment is guarded against damage that may result from any force, pressure or blows to which transportation items are ordinarily subject during the course of transportation and that such shipments shall bear specific words indicating its contains specific items displayed on the face of the case or container and above the address of the named addressee.
• MOVE IT MOVE IT shall not be responsible to provide a protective service for the transportation of perishable commodities or commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the User’s risk for any damages arising from the transportation.
• Users shall provide in respect of each shipment all necessary information. If the recipient is found to be absent from the address specified by the User, no other person is present to take the shipment, and no other instructions have been provided by the User, the Delivery Partner will contact the User (at the number provided by User) and attempt to return the shipment back to the User. In the event the Delivery Partner cannot reach the User at the number provided by User, the Delivery Partner may attempt to redeliver the shipment to the recipient. You agree that the unclaimed items which the recipient or User cannot be contacted will be delivered to MOVE IT MOVE IT’s local office. If the items remain unclaimed 14 days after receipt of the items, MOVE IT MOVE IT can proceed with the unclaimed items at his discretion. Any charges for additional handling and further shipment transportation will be borne by the User. Should a re-transportation of items be needed, a new transportation order will be placed and billed.
4.7 MOVE IT MOVE IT reserves the right to terminate the Account, Services, and use of MOVE IT MOVE IT Application in the event of non-compliance with any of the above requirements. MOVE IT MOVE IT reserves the right to modify, terminate or suspend the Services to you at any time, without prior notice, due to any changes in our internal policy or the Applicable Law or any breach of these Terms by you, or for any necessary reason at MOVE IT MOVE IT’s sole discretion.

5. Receiving Messages
By creating an Account, you electronically agree to accept and receive messages from MOVE IT MOVE IT including via email, text message, calls, and push notifications to the mobile device or cellphone number you provide to MOVE IT MOVE IT. You understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver prerecorded messages sent by or on behalf of MOVE IT MOVE IT, its affiliated companies and/or third-party contractors, including but not limited to communications concerning orders placed through your registration with respect to the Services. You may opt-out by changing your notification preferences. Please note that opting out may impact your use of the Services.

6. Promotional Offers and Credits
6.1 MOVE IT MOVE IT, at its sole discretion, may make promotional offers with different features and different rates to any User. These promotional offers are subject to these Terms and may be valid only for certain Users as indicated in the offer. 

6.2 You agree that promotional offers:
• May only be used by the intended audience, for the intended purpose, and in a lawful manner;
• May not be duplicated, sold or transferred in any manner, or made available to the general public, unless expressly permitted by MOVE IT MOVE IT;
• Are subject to the specific terms that MOVE IT MOVE IT establishes for such promotional offer;
• Cannot be redeemed for cash or cash equivalent; and
• Are not valid for use after the date indicated in the promotional offer.

6.3 MOVE IT MOVE IT reserves the right to withhold or deduct credits or benefits obtained through a promotional offer if MOVE IT MOVE IT determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or these Terms. MOVE IT MOVE IT reserves the right to modify or cancel an offer at any time. MOVE IT MOVE IT may also offer gratuitous credits to Users, which can be used for the Services. Any credit issued by MOVE IT MOVE IT is subject to the specific terms that MOVE IT MOVE IT establishes and may not be redeemed for cash or cash equivalent. Upon expiration, credits will be removed from your Account. Expired credits are no longer redeemable.

6.4 MOVE IT MOVE IT reserve the right to amend, suspend, withdraw, or terminate, whether in whole or part, all such promotions without prior notice and at our absolute discretion. Your continued use of the Services with the latest promotions, whether reviewed by you, shall constitute your consent and acceptance to such promotions. You understand that our promotional offers are calculated and proposed by our technical devices and our qualified personnel referring to the competitive market prices, which are in accordance with the Relevant Laws. Our promotional offers are for the purpose of your and the Participating Provider’s better satisfaction only. For the avoidance of doubt, you agree that our promotional offers will not reflect or be construed in a way to suggest that we directly intervene, affect, arrange, or otherwise control any transaction entered by you and the Participating Providers through the Platform. If you do not agree with the promotional offers, please do not request a Service via the Platform with the promotional offers proposed by us being in force or you may discontinue your use of the Platform.

7. Payments on the Services
7.1 Use of the Platform is free of cost. but MOVE IT MOVE IT reserves the right to introduce a fee for the use of the Platform. (If we introduce this fee you will be notified and accordingly you can decide to continue or terminate your Account)

7.2 While using the Services you understand and agree that:
• MOVE IT MOVE IT shall charge you for the transportation services and other services provided to you by the Delivery Partner. Payment of the charges in such manner shall be considered the same as payment made directly by you to the Delivery Partner;
• Payment amounts quoted are in Hong Kong currency and include Hong Kong goods and services tax, where applicable;
• MOVE IT MOVE IT has the absolute right to revise the prices of any credit packages or credit amount/limits where applicable without giving prior notice;
• Any application/request for service is subjected to availability of resources. In the event any application submitted is not processed, MOVE IT MOVE IT shall inform the User by email, text message, calls, or push notifications to the mobile device or cellphone number you provide to MOVE IT MOVE IT;
• MOVE IT MOVE IT shall process the application/request for top-up only after the User's payment is cleared by the bank appointed by MOVE IT MOVE IT and upon approval by MOVE IT MOVE IT;
• MOVE IT MOVE IT reserves the right to refund to the User the equivalent sum of amount paid in the event MOVE IT MOVE IT for any reason is unable to process the application/request;
• Credits sold are not exchangeable, returnable nor refundable; and
• Receipt is issued to the User when the payment is successful. However, if the payment is not cleared by the bank, the receipt will be considered void.

7.3 You can choose to pay for the service fee by the following methods:
7.3.1 Cash Payment
You understand and agree that all fees receivable or payable under completed orders shall be settled between you and Participating Provider(s) directly. In the event there is any dispute in relation to the settlement of fees, such dispute must be taken up with the relevant Participating Provider directly; and

7.3.2 Non-Cash Payment
You understand and agree that all fees receivable or payable under completed orders can be settled via credit card payment or such other non-cash method as approved by us from time to time via us (and not directly between you and Participating Provider(s)). You irrevocably authorize and appoint us as your paying agent to pay such fees to the Participating Provider(s) on your behalf; and
Where applicable, all fees receivable or payable under completed orders may be settled via deducting a corresponding point credit (“Client Credit(s)”) from your virtual wallet account (“Account”). Where applicable, the manner and the scale of deduction of Client Credits and relevant administrative fees (if any) will be posted on our Platform and will become effective immediately upon disclosure to you. Your continued access or use of the Platform after such notice constitutes your consent to be bound by the scale of deduction of Client Credit and administrative fees (if any), as amended at our sole discretion from time to time. You may purchase, top-up, exchange or redeem Client Credit by any means as instructed by us from time to time. For the avoidance of doubt, (i) the Client Credits are non-transferable and their sole and exclusive purpose is for request for services provided by Participating Provider(s); (ii) any money used to purchase Client Credits is not refundable in any event; and (iii) unless expressly forbidden by Relevant Laws, the Client Credits are subject to expiration of the time period as posted on our Platform from the date of purchase, top-up, exchange, or redeem.

7.4 Deferred Settlement: Where applicable, we may allow any or all fees receivable or payable under certain completed orders to be settled within a time limit (as determined by us at our sole discretion from time to time). We shall issue to you invoice(s) regarding the aggregated amount of fees payable relating to any services provided by Participating Provider(s) via the Platform to you during the relevant time period together with our commission and/or administrative fees (as applicable). You understand and agree to make full payment of the relevant fees no later than the specified payment due date as shown on our invoice(s). You further understand and agree that in the event of late or default settlement of invoice(s), we shall be entitled to: (i) charge you interest and recover from you all relevant costs incurred regarding any such late or default settlement of invoice(s); and (ii) terminate or suspend your relevant account.
For the avoidance of doubt, if your specified non-cash payment channel becomes disrupted or otherwise becomes unavailable at the time of settlement, you understand and agree that you shall settle the then relevant completed order(s) immediately by way of cash to the Participating Provider(s).

7.5 Any payment related issue, except when such issue is due to an error or fault of MOVE IT MOVE IT, shall be resolved between you and the PGs or Payment Processors. The processing of the credit or payment, as applicable, are subjected to all applicable terms and conditions, privacy policies and other terms of applicable PGs or Payment Processors and your credit card scheme in addition to these Terms. MOVE IT MOVE IT cannot be held responsible for any errors or faults resulted from the payment processors.

8. Links and Advertisements
The Platform may contain Advertisements and links to third party websites and payment channels. We shall not be responsible for the contents and accuracy of any Advertisement. Any links to third party websites and payment channels are provided solely for your convenience and not in any way as an endorsement by us of the contents on such third-party websites and payment channels. If you access any linked third-party websites, payment channel or Advertisement, you do so entirely at your own risk. We shall not be responsible for any transactions between you and any advertisers or third-party websites and/or payment channel operators. You acknowledge and agree that we are not responsible, directly, or indirectly, for any damage, loss or other claim caused or alleged to be caused by or in connection with access to, use of reliance on any content available on or through any other site or resource.

9. Intellectual Property Ownership
9.1 MOVE IT MOVE IT alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Platform and the Services. These Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Platform and the Services, or any intellectual property rights owned by MOVE IT MOVE IT. Company names, logos, and the product names associated with the Platform and the Services are trademarks and/or intellectual property of MOVE IT MOVE IT or third parties, and no right or license is granted to use them. You agree that you will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform and the Services.

9.2 By providing content, information or materials (“User Content”) to MOVE IT MOVE IT, you grant MOVE IT MOVE IT a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised, without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

9.3 You acknowledge that MOVE IT MOVE IT only acts as a passive channel for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. MOVE IT MOVE IT shall not be continuously monitoring User Content published by you or moderating between Users, nor shall MOVE IT MOVE IT be under an obligation to do so. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions, and other information expressed or included in the User Content do not necessarily represent those of MOVE IT MOVE IT.

9.4 Any use by you of the User Content is entirely at your own risk. You represent and warrant that any User Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any defamatory or disparaging statements. Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in this paragraph.

9.5 You agree to indemnify and keep MOVE IT MOVE IT, its affiliates and licensors indemnified against all costs, expenses, damages, losses, and liabilities incurred or suffered by MOVE IT MOVE IT or its affiliated companies related to any User Content posted or transmitted by you or your other use of the website, the Service or the Application.

9.6 MOVE IT MOVE IT reserves the right at its sole discretion to block or remove (in whole or in part) any User Content posted or transmitted by you and which MOVE IT MOVE IT believes is not in accordance with these Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to us.

9.7 MOVE IT MOVE IT respects your rights to your ideas, please do not submit any confidential ideas, information, or suggestions in any form to MOVE IT MOVE IT or any of its affiliates. For any ideas, information, or suggestions you do submit, regardless of what your communication regarding your submissions says, you understand that your submissions are voluntary and the following terms shall apply to your submissions: (i) your submissions and their contents will automatically become the property of MOVE IT MOVE IT, without any compensation to you; (ii) MOVE IT MOVE IT has no obligation to review your submissions; (iii) MOVE IT MOVE IT may implement and distribute any portion of your submissions and their contents for any purpose in any way, without any compensation to you; and (iv) MOVE IT MOVE IT has no obligation to keep your submissions confidential.

9.8 You may use information on the Platform purposely made available by MOVE IT MOVE IT for downloading from the Platform, provided that you:
• Do not remove any proprietary notice language in all copies of such documents and make no modifications to the information;
• Use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; and
• Do not make any additional representations or warranties relating to such information.

9.9 These Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the website, the Application or the Service, or any intellectual property rights owned by MOVE IT MOVE IT.

10. Disclaimers
10.1The Services are provided "as is" and "as available." MOVE IT MOVE IT makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the Services or any Services requested using the Services, or that the Services will be uninterrupted or error-free.

10.2 MOVE IT MOVE IT does not guarantee the quality, suitability, safety or ability of third-party providers. You agree that the entire risk arising out of your use of the Services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under Applicable Law.

10.3 MOVE IT MOVE IT does not control, manage, or direct any third-party providers including Delivery Partner. Third party providers are not actual agents, apparent agents, ostensible agents, or employees of MOVE IT MOVE IT.

10.4 MOVE IT MOVE IT does not control, endorse, or take responsibility for any User Content or third-party content available on or linked to by the Services. MOVE IT MOVE IT cannot and does not represent or warrant that the services or servers are free of viruses or other harmful components.

11. Limitation of Liability
11.1 MOVE IT MOVE IT is not responsible and shall not be held liable for:
• Damage/defect/change of item/property from its original state due to substandard packaging;
• Item/property already damaged/defected/changed before the start of the transportation;
• Quality of the Services as it is entirely dependent on the Delivery Partner, who is ultimately providing you the transportation and/or logistic services;
• Any booking that is not accepted;
• Any damages resulting from the use of or inability to use the Services, including damages caused by wrong usage of the Services, error in call centre number, network issues, malware, viruses or any incorrectness or incompleteness;
• Appropriateness of mobile or email or any other communication medium. You shall be responsible for immediately reporting the errors, if any, occurred in the information sent to you regarding booking confirmation;
• Any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including profit and loss, whether based on contract, tort, negligence, strict liability or otherwise, even if MOVE IT MOVE IT has been advised of the possibility;
• Any lost items during the Services, MOVE IT MOVE IT will try to locate the items on a "best-effort" basis but is not responsible for any loss or damages of such items.

11.2 Without limiting the foregoing, to the fullest extent permitted by applicable law, in no event will MOVE IT MOVE IT aggregate liability arising out of or in connection with these Terms or the Services rendered hereunder, whether in contract, tort (including negligence, product liability, or other theory), warranty, or otherwise, exceed the amount of three times the payment of the order or HKD 1,000.00 (whichever is less).

12. Indemnity
By accepting these Terms and using the Service, you agree that you shall defend, indemnify and hold MOVE IT MOVE IT, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with:
• Your violation or breach of any term of these Terms or any applicable law or regulation, whether or not referenced herein;
• Your violation of any rights of any third party, including Delivery Partner arranged via the Platform; or
• Your use or misuse of the Service.


13. Governing Law
Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of Hong Kong. Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration.

14. General
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by MOVE IT MOVE IT without restriction. Any attempted transfer or assignment in violation hereof shall be null and void. These Terms binds and inures to the benefit of each party and the party’s successors and permitted assigns.
If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms.

15. Language Versions
In case of any discrepancy between the English version and any regional language version, the English version prevails.